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OUR PROMISE

We serve our customers by providing unsurpassed professional collision repair service. Since 1985, the Auto Aid Collision approach has allowed us to grow into the industry’s premier provider of superior vehicle repairs. After more than 35 years in the business, we’re still focused on fulfilling the promise every customer reads when they pass through our front door.

Quality Repairs

With more than 3 decades of experience, Auto Aid Collision’s certified technicians represent the pinnacle of professionalism in the repair industry. We have earned the coveted Gold Class Professionals designation from independent industry advocate I-CAR. Only around 10 percent of U.S. repair centers currently meet the rigorous I-CAR Gold Class Standards.

We understand that when our customers hand over the keys to their vehicle, they’re also giving us their trust. We don’t take that lightly. That’s why choosing Auto Aid Collision as your repair center also includes a written lifetime warranty, valid at any of our locations nationwide.

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Customer Safety

The safety of our customers and their vehicles is our highest priority. Our certified technicians receive continuous, cutting-edge training and our Auto Aid Collision Quality Assurance protocol ensure that we exceed all industry safety guidelines.

At Auto Aid Collision very vehicle is inspected multiple times, which includes a series of checks and balances at each step of the repair process. Vehicle technology evolves at a rapid pace. To ensure our team is always a step ahead of your repair needs, Auto Aid Collision funds ongoing training through I-CAR, the industry’s premier education and certification organization.

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Customer Experience

Since our founding in 1985, we have always put our customers first. Our team takes pride in creating a better repair experience for our customers.

Auto Aid Collision provides free professional estimates for all repairs as well as on-site rental options and towing arrangements. Our teammates work directly with all major insurance carriers to simplify the claims process.

Once your vehicle enters one of our repair centers, our service advisors keep in touch with you through your preferred method of contact. We also provide convenient online tracking tools via our website, so you’re never left in the dark about progress.

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Lifetime Warranty

In our industry, trust is earned one vehicle at a time. That’s why we offer our customers a lifetime written warranty. At Auto Aid Collision, our workmanship is backed by our word. We understand that when you hand your keys to one of our teammates, you’re putting your trust in us. At Auto Aid Collision, earning the confidence of our customers is at the core of our culture.

That’s why every single repair performed by our technicians is backed with a written, lifetime guarantee. It’s our way of showing our commitment to the highest standards in repair work. In the unlikely event that a defect in our repairs is discovered, customers may immediately schedule a repair free of charge and return their vehicle to any of our locations nationwide.

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