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Image with two workers standing, Auto Aid Collision, Auto body shop

Do You Have Questions?

For many of us, a car is a large investment. So, it’s only natural that the car repair process would raise a few questions. Our job is to make sure we leave no question unanswered.

What Forms Of Payment Are Accepted?
We accept Visa, Mastercard, Discover and American Express, personal and business checks.
My Insurance Adjuster Has Not Seen My Car Yet. Do I Have To Finish That Process Before I Give You The Keys To My Car?
Absolutely not. If it’s easier for you to leave your car with us and have the adjuster do their appraisal here, that’s no problem. Auto Aid Collision works closely with all the major insurance companies and can easily advise them of any work and repairs that need to be done to your vehicle.
I Was Just Involved In An Accident. I Already Contacted All The Necessary Authorities, But What Should I Do Next?
First of all, we’re sorry you’re in this position. But don’t worry, we’re here to restore the rhythm of your life. And remember, never drive a car that could be dangerous due to visible or hidden damages after a collision. Our Customer Service Center can help you arrange a tow with minimal wait time. You can reach them at 818-616-1168
Do I Have To Get More Than One Estimate?
Nope, you sure don’t have to have more than one estimate to complete insurance company requirements and begin work on your vehicle.
Do I Need To Schedule An Appointment Before Visiting An Auto Aid Collision Location?
To provide you with unmatched convenience and service, it’s best to first schedule an appointment to either drop off your vehicle for repair or receive an estimate. Click here to schedule an appointment or give us a call at 1-833-334-4556
If Something Goes Wrong With My Repairs, Who Do I Contact?
All Auto Aid Collision repair work is backed by a written lifetime warranty available at any Auto Aid Collision location. Simply contact your Auto Aid Collision center or call 833-334-4556 to schedule an appointment to come by and take care of any issue you may have with your vehicle repair.